It is not unusual for a planned journey to have to be postponed or even cancelled. Annoying, particularly when one has to pay part of the price for the trip. That is why we offer the possibility to arrange holiday insurance directly with us. In exchange for a relatively small sum, you can thus protect yourself against cancellation fees. Ask our Reservations team who will be glad to provide advice.
Cancellation is free-of-charge for up to three weeks before your planned journey (except at Christmas). If you have not arranged holiday insurance we will have to, unfortunately, charge you 80% of the arrangement price in the case of short-term cancellations or shortening of your room reservation.